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Community Action Agency of Northwest Alabama

From time to time, EVERYONE needs help.

We help.

Welcome to the Web site of the Community Action Agency of Northwest Alabama!

Our Mission
To reduce the causes and adverse consequences of poverty and to empower low-income individuals, families and communities to achieve self-sufficiency through advocacy, resource utilization and service delivery.



Betty Blankets Warm Twice

John David Bailey

John David Bailey, a sophomore at Florence High School, wanted to honor his great-grandmother, Betty Hickman's memory. He remembered her hospitality in making sure every person was comfortable when visiting in her home.  This gave him the idea to begin a service project to collect new blankets for those need.  Community Action has been the proud recipient of more than 90 Betty blankets!  If you are interested in contributing to this very worthwhile project you can drop off new blankets of any size at the following locations: St. Joesph Catholic Church and Florence City Hall Planning Department.


Utility Season for General Public.

Thank you for your patience as we first served our elderly households this past month.  Our on-line utility scheduler has been added for your convenience and is open to the general public.  Please click on the link below and follow the prompts. 
Please read "what to bring" under our Guidelines tab.

Community Survey - Your opinion counts!

Please take our 5 minute Community Survey.  Click - Community Action Agency of Northwest Alabama Community Survey  Thank you for your help!

Consumer Housing Survey Available

Please visit our "Housing" tab to take a brief consumer housing satisfaction survey.

Guidelines for Utility Assistance

The State of Alabama now mandates the use of the standard no income Form 125 for all NO INCOME statements.  For each household member 18 and older declaring "no income' Form 125 must be filled out.  Please click on the BELOW LINK and print Form 125 or visit one of our offices to request a form. Hand written statements will NO LONGER be accepted.

Please see "Guidelines" for additional information. 

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  • Total Visitors: 492118
  • Unique Visitors: 48057

Need Utility Assistance?

Our on-line utility scheduler has been added for your convenience.  Please click on the link below and follow the instructions.


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