What We Do
Community Action is honored to offer Utility Assistance to the North West Alabama community. We provide financial support to low income, qualifying families that are experiencing trouble paying their heating and cooling bills in an effort to avoid utilities being terminated.
1. Applicant must be 150% poverty.
2. Low Income household
3. The Elderly and households with children are given priority.
How to Apply:
** Appointments are encouraged for faster processing.**
Step One: Complete an Application:
Download and Print the Application from the CAANW website, Complete Application
Pickup an Application from the CAANW Office in your county, Complete Application.
Step Two: Required Documents:
See the Energy Assistance Instruction Sheet and Guide on the front of the Application for a
list of required documents.
Step Three: Apply for Utility Assistance
Make and Appointment on the CAANW website or by calling 256-764-5142
Bring you completed Application with the Required Documents to the CAANW Office in your
county - our Offices are open Monday - Friday 8:00am to 4:30pm
Step Four: Notification of Application Status:
If you have not heard from our staff within 15 days of submitting an Application, please
contact the CAANW Office in your county
If you need further assistance, please contact the Community Action Agency in your County:
Lauderdale County 256-766-4330
Colbert County 256-383-3832
Franklin County 256-3327534