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*We are accepting appts/apps from Elderly households, 60 and older, and disabled households for the month of February. Appts. for the General Public will open later in the month. 

The Utility & Housing Assistance App is a 2 - Step Process: 1) Download the application and fill out;
2) Upload the application with documentation by clicking on appropriate ID Portal provided above!   Once inside portal, create account info, then upload completed app and all required documentation   when prompted. 
*If desired, you may also make an appointment to come in at:  Appointment | Terms & Conditions                                                                                                                 

Helping People. Changing Lives.
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Florence, Alabama
Cory Morgan student
Pinwheels for Prevention
Easter Basket Give Away
Partner Agency Easter Basket Activity for Undeserved Families 2022
TVA FE Donation
Inaugural FORWARD graduating class
Staff Meeting on Best Practices
Staff Retreat
Mandy Dowdy, David Crosby and Jackie Baker attend the Governor's address to the Shoals
Diaper Shower
AGD Alumni Contribute to MOWS
Kiwanis Pancake Breakfast
HUD Certification Renewed through 2025
HUD Certified Counselors
UNA Baseball Serves
Northwest Shoals Community College Job Fair
NWSCC Community Service Day
Mr. and Mrs. Williard drop off their annual gifts for our Meals On Wheels Shoals clients
Gardening Program Vouchers for Spring
Superheroes Work Here
Don Southall with Colbert County Sheriff Deputy.
Weatherization Program
Stardust Club of Florence members help create PPE kits for those affected by COVID the hardest.
Gov. Ivy's Visit to the Shoals
Thankful for our MOWS' Volunteers
Tuscumbia First Methodist Global Impact Conference
CHild Abuse and Neglect Prevention Grantees
First Time Homebuyers Workshop
Gardening Program
Russellville Office Team
Elk's Lodge
Local Heroes Nickie Campbell, MOWS Chef and Debuties delivering Meals during Pandemic shutdown!
Sheffield Mayor Stanley with Shelia Weaver proclaiming Child Abuse Neglect and Prevention Month
First Southern Bank, a Sustaning Sponsor with Meals on Wheels Shoals

"Our mission is to reduce the causes and adverse consequences of poverty and to empower low-income individuals, families, and communities to achieve self-sufficiency through advocacy, resource utilization, and service delivery."  

Our Services






“I needed a push and they gave it to me. I'm blessed that Jackie was sitting in that courtroom that day, and decided to talk to me about the parenting program. It's a conversation that changed my life.” 


—  Nick Harden, Community Action Agency Northwest AL Fatherhood Program/GED Particpant

Chidrens trust fund.png

This program is made possible by funding through the Alabama Department of Child Abuse and Neglect Prevention.



Community Action Agency of Northwest Alabama, Inc. is a private non-profit corporation. Incorporated under the law of the State of Alabama March 19, 1965 and organized for the purpose of planning, developing and administering programs and services designed to help eliminate poverty and encourage self-sufficiency. We are conveniently located in Franklin, Colbert and Lauderdale Counties to serve the residents of each county.  In April 2008 Community Action Agency of Northwest Alabama was designated by the Governor of Alabama, Bob Riley, as a Family Resource Center. Our service area includes: Franklin, Colbert, and Lauderdale counties. 







Our Vision

We view ourselves, the Community Action Agency of Northwest Alabama, Inc. as a unified, results oriented, community services partnership committed to increasing economic justice among the people who live in our community.  We will accomplish this vision through a capable, dedicated, and compassionate staff implementing carefully chosen programs which reduce the causes and adverse consequences of poverty and increase the self-sufficiency of those being served.

Diversity and Inclusion Statement


Community Action of Northwest Alabama is dedicated to our mission: to reduce the causes and adverse consequences of poverty and to empower low-income individuals, families and communities to achieve self-sufficiency through advocacy, resource utilization and service delivery.

We commit ourselves to the health and well-being of everyone. The unequal treatment of our diverse community based on race, gender, social class, sexual orientation, physical ability, religion and other categories protected under Federal and Alabama law, is not tolerated. All services are available to all persons and are carried out in accordance with all funding sources requirements and stipulations.

Community Action was born as part of the civil rights movement almost 56 years ago. We continue to denounce all forms of violence and any acts that dehumanize anyone. The words of the National Community Action Promise continue to be a voice for who we are and what we believe: Community Action changes people’s lives, embodies the spirit of hope, improves communities and makes America a better place to live. We care about the entire community and we are dedicated to helping people help themselves and each other.

Community Action Agencies (CAA) are non-profit organizations fighting poverty at the local level. Established by the Economic Opportunity Act of 1964, CAA's operate in 96 percent of all cities and counties across the country. The nation's Community Action Agencies were the centerpiece of President Lyndon B. Johnson's "War on Poverty".



"Community Action changes people's lives, embodies the spirit of hope, improves our communities, and makes America a better place to live.
We care about the entire community, and we are dedicated to helping people help themselves and each other."

contact us...

Lauderdale County Office:

745 Thompson Street
Florence, Alabama 35630

Phone: 256.766.4330

Colbert County Office: 256-383-3832
505 N. Columbia Avenue
Sheffield, Alabama 35660

Franklin County Office: 256-332-7534
13150 Hwy 43, Suite 4
Russellville, Alabama 35653

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          OPEN HOURS:


Mon - Fri: 8am - 4:30pm


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